General Terms and Conditions of Sale (GTC)
Article 1: Purpose
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between Doopera, a company specializing in service provision and license resale (hereinafter referred to as “Doopera”), and its clients (hereinafter referred to as “Client”), in the context of providing services and selling licenses.
Article 2: Acceptance of General Terms and Conditions
Any order placed with Doopera implies unconditional acceptance of these GTC. Specific conditions agreed between Doopera and the Client take precedence over these GTC.
Article 3: Services and Licenses
Services: Doopera offers personalized services as defined in the quote or contract signed with the Client.
License Resale: Doopera acts as a reseller of software licenses, in accordance with the terms defined by the publishers of said licenses.
Article 4: Orders
All orders must be confirmed in writing (by mail, email, or contract signature). An order is considered final only after written validation by Doopera.
Article 5: Prices
Services: Prices are set according to the established quote and are valid for the duration specified therein.
Licenses: Prices are determined based on the rates of partner publishers at the time of the order.
Prices are exclusive of taxes (excluding VAT). Applicable VAT will be added in accordance with current legislation.
Article 6: Payment Terms
Invoices are payable within 30 calendar days from their date of issuance unless otherwise stated in the contract or quote.
In the event of late payment, penalties equal to three times the legal interest rate will be applied, along with a fixed compensation of €40 for recovery costs.
Article 7: Delivery and Execution of Services
Delivery or execution deadlines for services are indicative and do not constitute a firm commitment.
Doopera shall not be held liable for delays caused by unforeseen circumstances or third parties.
Article 8: Client Obligations
The Client undertakes to provide all necessary information and documents required for the proper execution of services or installation of licenses. Any omission or delay on the part of the Client may result in delays in delivery or execution of the services.
Article 9: Warranty and Liability
Services: Doopera commits to providing services with diligence and competence. Its liability is limited to proven direct damages, excluding indirect or intangible losses.
Licenses: Software warranties are those provided by the license publishers. Doopera shall not be held liable for software malfunctions.
Article 10: Confidentiality
The parties agree to keep all information exchanged in the context of their commercial relationship confidential.
Article 11: Intellectual Property
The ownership of the licenses remains with the publisher. Doopera only grants the Client a right of use in accordance with the terms defined by the publisher.
Article 12: Force Majeure
Doopera shall not be held liable for any failure to fulfill its contractual obligations in cases of force majeure (natural disasters, strikes, pandemics, etc.).
Article 13: Termination
In the event of non-compliance with contractual obligations by either party, the contract may be terminated by operation of law after a formal notice remains unheeded for 15 days.
Article 14: Applicable Law and Disputes
These GTC are governed by French law. Any disputes shall be subject to the exclusive jurisdiction of the courts where Doopera’s registered office is located.
Article 15: Effective Date
These GTC come into effect upon acceptance by the Client.