EV Service Manager
EasyVista Service Manager is an advanced IT service management (ITSM) platform designed to streamline and enhance IT operations. It offers a comprehensive suite of tools for incident, problem, change, and asset management, ensuring efficient and effective service delivery. The platform's intuitive interface and customizable workflows support improved productivity and user satisfaction. EasyVista Service Manager is scalable, making it suitable for businesses of all sizes. Its robust features facilitate better resource management, compliance with industry standards, and continuous improvement in IT services. With EasyVista, organizations can achieve higher operational efficiency and drive digital transformation across their IT landscape.
Optimize your IT processes with EasyVista Service Manager's powerful capabilities.
USE BEST PRACTICE PROCESSES FOR MANAGING IT
Whatever activities you use to plan, design, deliver, operate, and control IT, EasyVista’s IT Service Management (ITSM) platform provides them — including change, release, incident, problem, and knowledge management. Mature over time by employing ITIL processes as needed.
ENGAGE USERS WITH A BETTER EXPERIENCE
In addition to finding the IT Service Management engine that meets your company’s maturity level, you also need to be able to design and deliver unique, role-specific user experiences across the organization.
MODERNIZE YOUR USER EXPERIENCES
Easily deliver intuitive, responsive user experiences for any IT and business role, including IT self-service for employees, dashboards for management and staff, and apps for everyone, all using drag-and-drop capabilities with ready-to-use templates.
Intelligent Service Management Software for Today's Enterprise
IMPROVE YOUR IT MATURITY WITH ITIL BEST PRACTICES
Improve your IT maturity with Service Manager’s robust automation engine that includes out-of-box support for the entire ITIL lifecycle, including PinkVerified processes.
ADAPT THE INTERFACE TO YOUR ORGANIZATION
Our adaptable and smart interface includes the ability to integrate portals, dashboards, and 3rd party apps allowing you to deliver a user experience that provides access to all things important for your IT staff.
AUTOMATE COMPLEX IT PROCESSES INTO SIMPLE ONES
Use the graphical process designer, 400 out-of-the-box wizards, powerful business rules, and a task scheduler to streamline complex processes into simple automated actions.