Your Partner in Digital Transformation
We are recognized for our expertise in integrating solutions in complex environments. Our consultants work on the scoping, design, and implementation of our partners’ products. Our services are tailored to the specific challenges, objectives, and organization of our clients.
Our areas of expertise are complementary and address issues related to IT infrastructure, employee experience, and customer experience, across four main domains: ITSM, ITOM, CX, and CRM.
ITSM & ESM
ITSM manages IT services delivery and support, while ESM extends these principles to manage services across the entire enterprise.
ITOM
ITOM manages and optimizes IT infrastructure, ensuring system performance, availability, and reliability through automation, monitoring, and incident management.
OMNICHANNEL CX
Enhance customer interactions across all channels with our CX Omnichannel solutions, ensuring a seamless and integrated customer experience.
CRM
Streamline customer relationship management, improving interactions, enhancing satisfaction, and driving business growth through efficient, data-driven insights.
Our Commitments
- Cost Reduction: We help you minimize Total Cost of Ownership (TCO) and maximize Return on Investment (ROI).
- Efficiency Improvement: Our solutions enhance the productivity and efficiency of your IT teams.
- Continuous Innovation: We integrate the latest technologies to provide you with cutting-edge solutions.
Planning
We conduct a thorough analysis of your needs and develop a customized strategy to ensure successful implementation.
Implementation
We deploy solutions with precision, adhering to vendor standards, minimizing disruptions, and maximizing efficiency.
Optimization and Support
We provide ongoing support and continually improve your systems for optimal performance and adaptability.
To learn more about Doopera and how we can support your company’s digital transformation, contact us today.
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Corporate Social Responsibility
At Doopera, we fully integrate Corporate Social Responsibility (CSR) into our core strategy, especially in the realm of Green IT. We are committed to reducing our carbon footprint, minimizing waste, and promoting a circular economy. As a responsible employer, we prioritize diversity, inclusion, and workplace safety. Additionally, we support local initiatives and responsible purchasing to generate a positive societal impact. Doopera aims to be a major player in the transition to a sustainable and environmentally respectful economy.
We collaborate with software solution providers who share our commitment to CSR. Our partners are dedicated to sustainable practices, ensuring their products and services align with our values. Together, we strive to deliver innovative solutions that not only meet our clients' needs but also contribute to a greener and more socially responsible future.
Download our latest CSR Report.